Privacy Policy
Last Updated: April 6, 2025
Ravlira ("we," "us," or "our") operates ravlira.online (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site and services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Register for an account or workshops
- Complete registration forms or surveys
- Subscribe to newsletters or communications
- Contact us via email, phone, or contact forms
- Participate in interactive exercises or collaborative sessions
- Submit feedback or peer reviews
This information may include:
- Name and contact details
- Email address
- Phone number
- Professional information and background
- Workshop preferences and interests
- Payment information (processed by third-party payment processors)
Automatically Collected Information
When you access our Site, we automatically collect:
- IP address and device identifiers
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Click patterns and navigation paths
- Date and time of visits
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Maintain your session and preferences
- Analyze Site usage and performance
- Improve user experience
- Deliver relevant content
You can control cookies through your browser settings, though disabling cookies may limit Site functionality.
How We Use Your Information
We use collected information to:
- Provide and deliver services you request
- Process registrations and manage workshop participation
- Communicate about workshops, events, and services
- Send administrative information and updates
- Facilitate collaborative exercises and peer feedback
- Respond to inquiries and provide customer support
- Analyze and improve Site functionality and content
- Personalize your experience
- Detect and prevent fraud or security issues
- Comply with legal obligations
- Send marketing communications (with your consent)
Legal Basis for Processing
We process your personal information based on:
- Contractual necessity: To provide services you have requested
- Consent: When you have given explicit permission
- Legitimate interests: To operate, improve, and secure our services
- Legal obligations: To comply with applicable laws and regulations
Information Sharing and Disclosure
We do not sell your personal information. We may share information with:
Service Providers
Third-party vendors who perform services on our behalf, including:
- Hosting and infrastructure providers
- Payment processors
- Email service providers
- Analytics platforms
- Customer support tools
Workshop Participants
During collaborative exercises, certain information may be shared with other participants as necessary for workshop activities.
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Enforce our terms and policies
- Protect rights, property, or safety
- Prevent fraud or security threats
Business Transfers
In connection with mergers, acquisitions, or sale of assets, your information may be transferred to the acquiring entity.
Data Retention
We retain personal information for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Maintain records required by law
- Resolve disputes and enforce agreements
- Support business operations
When information is no longer needed, we securely delete or anonymize it.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request copies of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your information
- Restriction: Limit how we process your information
- Portability: Receive your information in a structured format
- Objection: Object to certain processing activities
- Withdraw consent: Revoke previously given consent
To exercise these rights, contact us at:
- Email: help@ravlira.online
- Phone: +44 2476 728668
- Address: 18 Lamorna Ave, Hull HU8 8HR, United Kingdom
We will respond to requests within a reasonable timeframe as required by applicable law.
Marketing Communications
With your consent, we may send promotional emails about workshops, services, and updates. You can opt out at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
- Updating your account preferences
Opting out of marketing does not affect transactional or administrative communications.
Data Security
We implement appropriate technical and organizational measures to protect personal information, including:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
- Incident response procedures
While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place when transferring data internationally, including:
- Standard contractual clauses
- Adequacy decisions
- Other approved transfer mechanisms
Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete it promptly.
Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending email notifications for significant changes
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Ravlira
18 Lamorna Ave
Hull HU8 8HR
United Kingdom
Email: help@ravlira.online
Phone: +44 2476 728668
Viber: Chat on Viber
Cookies Policy
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for Site functionality and security | Session or 1 year |
| Functional | Remember preferences and settings | Up to 2 years |
| Analytics | Analyze Site usage and performance | Up to 2 years |
| Marketing | Deliver relevant content and measure campaigns | Up to 1 year |
Managing Cookies
You can control cookies through:
- Browser settings to block or delete cookies
- Cookie preference tools on our Site
- Third-party opt-out mechanisms
Note that disabling certain cookies may impact Site functionality and user experience.